This training curriculum consist of an Instructor Led Course and an end of course evaluation. Upon enrolling in this Curriculum, you will have the opportunity to choose a specific course date for the instructor led training. Use the following link to view the training calendar…NAR/CALA Calendar If you have any questions or need to schedule a dedicated session, please contact us at: icn_training@andrew.com  

Please Note: All enrollments must be completed at least 24hrs prior to the start of the class.

Overview

This 1 day course is designed to enable learners to operate, troubleshoot and maintain an ERA system. This is an instructor led classroom course that includes PowerPoint presentations along with live GUI sessions.

Target Audience & Class Size

All ANDREW partners directly involved in the operations and maintenance of an ERA system.  NOC engineers, network support specialists, and remote operations personnel involved in ERA system maintenance and support. The class min/max size is 4/12.

Objectives

Upon completing this ILT course, students will verify they’re able to perform:

• Understand key ERA system concepts

• Access and navigate the ERA GUI for remote operations

• Monitor alarms and system status remotely

• Perform remote diagnostics and interpret system health indicators

• Coordinate with field teams to resolve issues efficiently

• Utilize ANDREW documentation to support troubleshooting